Privacy Policy

1. Introduction

Welcome to Playdate ("we," "us," or "our"). This Privacy Policy explains how Smoke Turner, LLC operates the Playdate service at playdate.today and how we collect, use, and protect your personal information.

Our Service: Playdate helps parents coordinate playdates by managing children's schedules, connecting with other families, and sending smart playdate suggestions via text message.

By using Playdate, you agree to this Privacy Policy and our Terms of Service.

2. Children's Privacy & COPPA Compliance

COPPA Compliance: Playdate complies with the Children's Online Privacy Protection Act (COPPA). We are designed exclusively for use by parents and legal guardians aged 18 and older.

How We Handle Children's Information:

• Parental Control: Only parents/guardians can create accounts and enter information about their children.
• No Direct Child Contact: We never collect information directly from children. All communication goes through the parent account.
• No Child Accounts: Children cannot create accounts or log into the service.
• Limited Data: We only collect children's first names, birthdates (to show age-appropriate matches), and schedule information provided by parents.
• Parental Rights: Parents have full control to view, modify, or delete their children's information at any time.

What This Means: Because parents maintain complete control and children never interact with our service directly, COPPA's parental consent requirements are satisfied through the parent's account creation and ongoing management.

3. Information We Collect

A. Account Information (Parent/Guardian)

• Name and email address
• Phone number (for SMS playdate notifications)
• Password (encrypted)
• Timezone preference

B. Children's Information (Provided by Parents)

• Child's first name
• Birthdate (used to calculate age for matching)
• Color preference (for visual organization in calendar)

C. Schedule and Calendar Information

• Calendar events and activities
• Availability blocks and scheduling preferences
• Location information for events (addresses you enter)
• Saved locations for quick entry
• External calendar subscription URLs (school, sports, daycare calendars you connect)
• Events imported from external calendars

D. Connection Information

• Friend connections between families
• Invite codes you create or use
• Playdate suggestions and responses

E. Communication Data

• SMS message delivery status and responses (1 to confirm, 9 to skip)
• Notification preferences (opt-in/opt-out status)
• Email communication records

F. Usage and Technical Information

• Device and browser information
• IP address and general location (for timezone and security)
• Login history and session data
• Error logs (technical errors, not personal content)

G. Payment Information

• Subscription status and billing history
• Payment information is collected and stored by Stripe (our payment processor) - we never see your full credit card number

H. Feedback Information

• Feedback text you submit
• Current page URL where feedback was submitted
• Browser and device information (for troubleshooting)
• Optional screenshot (only when you explicitly choose to include one)

Screenshots are only captured when you actively submit feedback and choose to include one. We never capture your screen without your action.

4. How We Use Your Information

We use your information to:

• Provide the Service: Manage calendars, detect availability, and coordinate playdates
• Smart Matching: Find compatible playdate opportunities based on schedule, age, and friendship connections
• Send Notifications: Text you playdate suggestions, confirmations, and reminders
• Connect Families: Enable you to find and connect with other families using invite codes
• Process Payments: Handle subscriptions and billing through Stripe
• Improve the Service: Analyze usage patterns to make the matching algorithm better
• Communicate: Send account updates, support responses, and important service notices
• Security: Detect and prevent fraud, abuse, and technical issues
• Legal Compliance: Comply with applicable laws and legal obligations

5. Third-Party Services

We use the following trusted service providers to operate Playdate:

Important: These service providers are bound by their own privacy policies and data protection agreements. We carefully select providers that meet high security and privacy standards.

6. Data Sharing and Disclosure

Who Can See Your Information:

7. Your Rights and Choices

You have the right to:

Parental Rights Under COPPA: As the parent/guardian, you have the right to review, delete, and refuse further collection of your child's information. Simply manage this through your account or contact us.

8. Data Retention

How long we keep your information:

• Active Account Data: Kept while your account is active
• Calendar Events: Kept indefinitely for your records (you can delete anytime)
• Playdate Suggestions: Kept for 2 years for analytics and service improvement, then automatically deleted
• Matching Diagnostics: Temporary data about why playdates weren't suggested (e.g., schedule conflicts) is automatically deleted after 7 days
• SMS/Email Records: Message delivery logs kept for 90 days
• After Account Deletion: All personal data permanently deleted within 30 days (except where required by law)
• Backup Copies: May persist in backups for up to 90 days before permanent deletion

Legal Holds: If required by law or legal proceedings, we may retain data longer than stated above.

9. Security

How we protect your information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
• Password Protection: Passwords are encrypted using industry-standard hashing (bcrypt)
• Secure Infrastructure: Data stored on secure AWS servers with access controls
• Access Controls: Only authorized personnel can access systems, with audit logging
• Regular Updates: We keep software updated with security patches
• Monitoring: Continuous monitoring for security threats and unusual activity

Your Responsibility: Keep your password secure and don't share your account. If you suspect unauthorized access, change your password immediately and contact us.

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

10. Cookies and Tracking

What cookies we use:

You can disable cookies in your browser settings, but this will prevent you from logging into the service.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email to your registered email address
• Displaying a notice when you log into your account

Your continued use of Playdate after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

We will respond to your inquiry within 30 days.